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How to switch your GP website supplier

Your new site can be ready in about three weeks. You tell us when your current contract ends, we set up your site from your content and one questionnaire, you check it, and we move your .nhs.uk domain on that date. Your current site stays live throughout, the move is free, and you pay us nothing until your old contract ends (for up to 90 days).

Plan your switch, worked back from your go-live date

The four steps

  1. Step 1 · Week 0Pick your go-live dateA 15-minute call. You tell us when your current contract ends, and we plan everything around it.
  2. Step 2 · Weeks 1–2We set up your siteWe copy your news, team and documents, and send you one questionnaire for the facts only your practice knows, like phone lines and how to register. We write the pages from your answers.
  3. Step 3 · Week 3You check itA private preview link and a 30-minute walkthrough for your team.
  4. Step 4 · When your contract endsWe move your domainYour .nhs.uk address switches over with no downtime.

Plan your switch

Tell us when you’d like your new website live and we’ll work backwards: when to start, when to give notice, when we switch you over, and when you start paying us. We run the move; your contract with your current supplier stays between you and them.

Usually the day your current contract ends. It’s when you’d start paying us.

Enter the date you'd like to go live to see your plan with real dates. Here's how it works:

  1. Today

    Book a call and get your free check

    We look at your current website and help you plan your dates.

  2. Your notice date

    Give notice to your current supplier

    Your contract sets the date. That part stays between you and your supplier.

  3. Within 3 weeks

    Your new site is built, and you get a login

    We set it up from your content and questionnaire answers. No charge.

  4. The weeks after

    Try it, and perfect your 50/50 score with us

    Use it for real with your team before anything changes for patients.

  5. Your go-live date

    Your new site goes live, and you start paying us

    We switch your .nhs.uk address with no downtime. Up to 90 days free before this.

Moving from another supplier

We move practices from other GP website suppliers and from self-built sites. Tell us who runs your site now and we’ll find your content and check who controls your domain.

A GP practice reception: a practice manager at her computer, a receptionist helping a patient at the desk, and people in the waiting area

What we’ll ask you for

  • Your current website address
  • Your contract renewal date
  • Who manages your .nhs.uk domain
  • One person to check the preview

Want us to look at your current site first?

We'll check it against NHS England's 50 benchmark criteria and the legal requirements, free.

  • Free, no obligation
  • All 50 criteria
  • Plain-English results

Ready to talk about your practice website?

A 20-minute call, no obligation. We'll answer your questions and look at your current site with you.

Book a call