How much does a GP practice website cost?
By Sreeni, Editor · Last reviewed 20 October 2026 · 5 minute read
Who pays for a practice website?
Your practice does, from its own budget. NHS England’s GP IT operating model lists websites as a practice business system, like telephony: the practice chooses the supplier and pays for it. Your ICB may help with advice, but it doesn’t usually fund the website.
What makes up the price
- A setup or build fee. Charged once, for designing the site and setting it up. Some suppliers charge nothing; some charge up to £1,000.
- A yearly or monthly fee. For hosting, security updates, support and the content management system your team uses. Multi-year deals are often cheaper per year but tie you in.
- VAT. Most practices can’t reclaim VAT on a website, so a price “plus VAT” costs you 20% more. Always compare prices with VAT included.
- Add-ons. Extra forms, translation, extra users, a second branch or a redesign can all be charged separately. Ask for the full list.
Costs that don’t show on a quote
Your team’s time is the biggest one. If the supplier gives you an empty template, someone has to write 30 or more pages, keep opening times and closure notices current, publish your GP earnings each year, and review every page at least once a year, as the GP contract requires. A practice manager’s time spent on that is time not spent elsewhere.
The others to ask about:
- Moving your content in. Some suppliers copy your existing pages for you; others charge for it or leave it to you.
- Leaving. A long notice period, an automatic renewal or a leaving fee can cost you a year’s fees if you miss a date.
- Being moved on. If a supplier closes the service, as My Surgery Website is doing in March 2027, you pay to set up somewhere new, however long your deal was meant to last.
Compare suppliers over three years
Add up everything you’d pay in the first three years, with VAT. Here’s a worked example using the structure of My Surgery Website’s published price list: a £1,000 setup fee, then £550 a year for its cheapest package, all plus VAT.
| Over three years | Setup fee and yearly price, plus VAT | gpsites.co.uk |
|---|---|---|
| Setup | £1,200 | £0 |
| Three years of fees | £1,980 | £1,785 |
| Total with VAT | £3,180 | £1,785 |
My Surgery Website is closing, so you can’t buy it now. We use its prices because they’re published and typical of how quotes are built. Do the same sum with every quote you get.
What we charge
£595 a year per practice, or £55 a month. There’s no setup fee and no VAT to add, and support, updates, new pages and users are all included. Three or more practices pay £495 each. Practices that sign up by 31 January 2027 pay £495 a year, or £45 a month, fixed for 2 years. If you’re switching, you pay nothing until your current contract ends, for up to 90 days. See pricing for the details.
Questions
Can our practice reclaim VAT on a website?
Usually not. Most GP practices can't reclaim VAT on services like a website, so a price quoted plus VAT costs 20% more. Check with your accountant.
Does the ICB pay for our website?
Not usually. NHS England's GP IT operating model lists the website as a practice business system, which the practice chooses and pays for from its own budget.
Is a five-year deal cheaper?
Per year, often. But it ties you in, and if the supplier changes its prices, is sold or closes the service, you may have to move anyway. Compare the full cost and how you'd leave.
Correct as of October 2026. Prices are as published by each supplier at that date. Check the latest with any supplier before you compare.
This guide is general information, not legal or contractual advice.